Talk to a Representative

800-293-9380

Locally Owned & Operated

Serving Eastern NC since 1994

OUR STORY

On a cool fall morning in 1973, Carroll Herring founded the first in-home care company in Wilmington, NC.  She converted the single car garage at the family home and began to serve the senior population.  While growing up her son, Russell Herring, witnessed his parents running a company that was founded for helping others in their community.  After graduating from East Carolina University, Russell  worked in the medical sales industry gaining valuable experience.

     In 1994, Russell decided to follow in his parents footsteps and start his own business.  AssistedCare was established as a personal care company and later expanded to provide mental health, developmental disability services, and skilled home health services.

      In 2017, Russell and the Herring family made the decision to combine their resources and bring the family of companies together as one united organization…which leads us to where we are today! We are now known as AssistedCare at Home consisting of services for developmental disability, private duty nursing, and home health.  Although the in-home care is a division of AssistedCare at Home, the division still operates as Eldercare at Home.

 

THE ASSISTEDCARE ADVANTAGE

Compassionate & Personalized Home Health Care | AssistedCare at HomeCompassionate & Personalized Care

Our team of licensed professionals work closely with patients and families to provide both home care and educational support specific to each individual’s needs.

 

Professional Home Health Care Team of nurses, therapists and companion aides | AssistedCare at HomeProfessional Team

AssistedCare’s highly-qualified team of nurses, therapists and caregivers receive ongoing comprehensive training to ensure we continuously improve our quality of care and services.

 

Resource Coordination of Home Health Care Services | AssistedCare at HomeResource Coordination

Our healthcare providers work closely with physicians, treatment centers and family caregiver(s) to develop exceptional care plans to better meet the patient’s needs.

 

Locally Owned and Operated | AssistedCare at HomeLocally Owned and Operated

With a strong commitment to community, AssistedCare actively participates in local civic, charitable and social organizations and provides educational programs to support our community.

 

OUR MISSION

AssistedCare is a leading partner in providing home and community-based healthcare, driven by the needs of our customers. We are committed to achieving positive outcomes of care, through service provided in a person-centered, professional and efficient manner. AssistedCare highly values the individuality in both our employees and customers as we provide compassionate and personalized services. By promoting self-respect and encouraging trust, AssistedCare strives to rejuvenate the hearts and souls of all we serve.

ACCREDITATION

By demonstrating compliance with the Joint Commission on Accreditation of Healthcare Organization’s national standards for health care quality and safety, AssistedCare has earned the Joint Commission’s Gold Seal of Approval. Founded in 1951, the Joint Commission is dedicated to continuously improving the safety and quality of the nation’s health care through voluntary accreditation.

“We feel that it is imperative that we stay abreast of advances in our industry. By obtaining Joint Commission accreditation we are ensuring that we continue to improve the safety and quality of our care.”  Russell Herring, President & CEO.

AWARDS & RECOGNITION

 

HomeCare Elite identifies the top 25% of Medicare-certified home health agencies by recognizing  the top 100 and 500 agencies overall. HomeCare Elite ranks winners based on an analysis of publicly available performance measures in quality outcomes, best practices implementation, patient experience, quality improvement and consistency, and financial performance.

MEMBERSHIPS

By participating in both state and national professional associations, AssistedCare is able to remain proactive in making advancements within our industry. Today, AssistedCare is a proud member of the following associations:

Association for Home and Hospice Care of North Carolina

The Association for Home & Hospice Care of North Carolina represents all types of in-home service professionals dedicated to providing quality care to patients in their home and community.

 

COMMUNITY INVOLVEMENT

  • Alzheimer’s Association / Walk to End Alzheimer’s
  • NC Walk for Autism
  • Cape Fear Heart
  • Special Olympics
  • Miracle League

RESOURCES

National Association of Home Care

The National Association for Home Care & Hospice (NAHC) is a nonprofit organization that provides information to help its members maintain the highest quality of care.

 

North Carolina Community Support Providers Council

The NC Providers Council promotes the overall improvement of quality and accessibility to support services for individuals who require supports to live in the communities across North Carolina.